Moving into a new home is exciting, but making sure everything is set up can be stressful, especially when it comes to your internet connection. In Wollongong, like most parts of Australia, your best option for a fast and reliable internet service is through the National Broadband Network (NBN). If you’re not sure where to start when it comes to setting up NBN in your new house, here’s everything you need to know—from installation to choosing the right plan.

1. Check if NBN is Available

Before anything else, it’s important to check if your new home in Wollongong is NBN-ready. You can do this by visiting the NBN Co website and entering your new address. This will let you know if the infrastructure is in place and what type of NBN connection is available—whether it’s Fibre to the Premises (FTTP), Fibre to the Node (FTTN), or another type of connection.

2. How to Get NBN Installed

If your home is NBN-ready, you’ll still need to arrange for installation. Here’s a simple step-by-step guide to getting connected:

Choose an NBN Provider: You’ll need to pick a service provider that offers NBN plans. Popular options include Telstra, Optus, TPG, and Aussie Broadband. Look for a plan that suits your usage needs—whether you’re a heavy internet user or just need something for browsing and streaming.

Schedule an Installation: Once you’ve selected your provider and plan, they will help schedule an installation if required. If your new house already has an NBN connection box, it might just be a matter of activating your service. However, if it’s a brand-new build, an NBN technician may need to come out to set up the equipment.

Prepare for Installation Day: On the day of installation, make sure someone is home. The technician will likely need access to the inside of your house to complete the setup. It’s also a good idea to check that the technician places the NBN equipment in a central location to ensure strong Wi-Fi coverage throughout the house.

3. Choosing the Right NBN Plan

With so many NBN plans available, it can be hard to know which one to pick. Here are some factors to consider:

Speed: NBN plans come with different speed tiers, ranging from Basic (12Mbps) to Ultrafast (up to 1000Mbps, depending on your area). Think about how you use the internet. If you have multiple devices streaming or working from home, a higher speed tier might be worth it.

Data: Most plans these days offer unlimited data, but if you’re on a budget and don’t use the internet heavily, a limited data plan might save you some money.

Contract Length: Some providers offer no-contract, month-to-month plans, while others might lock you into a 12- or 24-month contract. Consider how long you plan to stay in your new house and your preference for flexibility.

4. FAQs About NBN for New Homes

How long does it take to get NBN connected?

It can take anywhere from a few days to a few weeks, depending on whether your house already has NBN infrastructure. New builds may require more time for installation.