Definitions

• “Amount” means the amount that you must pay to 777 WORLD REMOVALS, in accordance with these terms and conditions, as consideration for the Services provided to you.

• “Delivery Address” means the location where the Goods are unloaded from the Vehicle.

• "Goods" means all furniture and other effects which are to be the subject of the Services.

• “Job” means the work of performing the Services for You.

• “Pick Up Address” means the location where the Goods are collected.

• ”777 WORLD REMOVALS” means 777 WORLD REMOVALS ABN 29602517591 as “we” or “us”.

• "Services" means the whole of the removal service work to be undertaken by the Service Provider in connection with the Goods including moving Goods directly from the Pick Up Address to the Delivery Address, a packing service, labour, removals solutions, box hiring, delivery, equipment and materials removal and storage (on a case by case basis).

• “Service Provider” means a Service provider engaged by 777 WORLD REMOVALS to perform the Services for You.

• “Service Vehicle” means any vehicle used to perform the Services.

• "You" means the party entering into the agreement for Services with 777 WORLD REMOVALS and includes the party to whom our Quotation is addressed and the party whom the acceptance is signed, and "Your" has a corresponding meaning. Words in the singular include the plural, and words in one or more genders include all genders.

These Terms and Conditions govern the business arrangement entered into between You and 777 WORLD REMOVALS in respect to the Job.

Company Acts as Agent

777 WORLD REMOVALS reserves the right to use external Service Providers to perform works required by You and You acknowledge that 777 WORLD REMOVALS has disclosed this fact to You prior to You entering into these Terms and Conditions, or any contract, arrangement or agreement with 777 WORLD REMOVALS.

Quotation and Order

All supplied quotations shall remain valid for a period of 30 days. All orders of Services shall be deemed to be acceptance of any quotation given by 777 WORLD REMOVALS pursuant to these Terms and Conditions.

777 WORLD REMOVALS charges, and quotations are calculated on, the basis of information supplied by You as to the nature and quantity of Goods to be moved and as to any difficulties in gaining access at the Pick Up Address or the Delivery Address.

The quotation MAY not include Goods and Services Tax or extra charges for additional Services.

Price and Payment

Deposits On making a booking You are required to pay a deposit, being a part of the Amount determined at 777 WORLD REMOVALS' discretion with the balance of the Amount payable prior to completion of the Job.

Deposits paid on Jobs are non-refundable, if cancelled within 5 (Five) days of the booked Job date. In all other cases 777 WORLD REMOVALS may refund the deposit, less 25%, at 777 WORLD REMOVALS sole discretion.

Calculation of the Amount

The Amount is calculated on an hourly rate basis. The hourly rate is sent to you via SMS or email prior to the move for confirmation. However, 777 WORLD REMOVALS may charge a fixed Amount at 777 WORLD REMOVALS’ discretion.  777 WORLD REMOVALS will inform you, if a fixed Amount is charged, prior to the commencement of the Job or upon You obtaining the quote.

The preferred method of payment is cash, in Australian Dollars only. All credit card Visa or MasterCard payments will incur a surcharge of 3% of the Amount.

The minimum charge is 2 hours work. If the Job takes the Service Provider less than 2 hours, 777 WORLD REMOVALS will charge You for a minimum 2 hours.

777 WORLD REMOVALS charges a minimum of a 30 minute back to base fee for any Job performed. 777 WORLD REMOVALS may require that You pay the entire Amount prior to the Services being provided.

Variation to the Amount

You acknowledge that the Amount that You must pay to 777 WORLD REMOVALS, or the Service Provider, may vary if:

• 777 WORLD REMOVALS or the Service Provider has to supply any additional Services, previously not included in the quotation, such as disconnecting appliances, dismantling furniture, or storing additional Goods not previously included in the quotation.

• Access to the Pick Up Address or the Delivery Address is not as described, and will not allow free movement of the Goods without the need of alterations or hire of additional equipment.

• Access to the Pick Up Address or the Delivery Address is not suitable for the removal vehicle to get within 25 meters of the doorway and as a result the Service Provider has to do additional work not included in the quotation.

• The Service Provider incurs charges for parking, toll roads, congestion fees, or any other charges levied by the government for transportation of Goods from the Pick Up Address to the Delivery Address.

• You have understated the amount of Goods for the Job such that 777 WORLD REMOVALS or the Service Provider considers that the Vehicle becomes full and no further Goods may be loaded. In such case 777 WORLD REMOVALS, or the Service Provider, will increase the Amount for any trips required.

• Any of the details on the quotation change or if any of the information You have supplied is incorrect or inaccurate.

• You ask 777 WORLD REMOVALS, or a Service Provider, to park the Service Vehicle in a place where 777 WORLD REMOVALS, or the Service Provider, is subject to a parking fine, then the Amount will be increased accordingly.

General Lien and Right To Dispose

All Goods are subject to a general lien for any outstanding amounts owed by You. We reserve the right to retain the Goods in the event that we have reason to believe that You are unable or unwilling to pay 777 WORLD REMOVALS, or the Service Provider, until such time as we have been paid in full. If the Amount remains outstanding for 7 days after the Job is completed, 777 WORLD REMOVALS may sell any or all of the Goods and apply the proceeds to satisfy any part of the Amount that is outstanding. Any costs associated with the storage or sale of such Goods will be borne by You and also recouped from the proceeds from the sale of Goods.

Meal or Rest Break

Where the duration of a move exceeds 6 hours, the Service Provider is entitled to a 30 minute meal or rest break.  This 30 minute break will be added to the Amount in calculating the duration of the move.

Refusal of Carriage of Goods

777 WORLD REMOVALS and the Service Provider are not common carriers and thus reserve the right to refuse to accept the carriage of Goods at the discretion of 777 WORLD REMOVALS.

Your Obligations

To enable 777 WORLD REMOVALS to perform its obligations You must:

• Provide 777 WORLD REMOVALS with any information reasonably required by 777 WORLD REMOVALS, and advise 777 WORLD REMOVALS of any special requirements or care of particular Goods. Should You not accept the recommendations of 777 WORLD REMOVALS and/or its Service Providers then the Goods are moved at Your sole risk.

• Obtain all necessary permissions, parking permits, licenses and consents which may be required before the commencement of the Job, the cost of which shall be Your sole responsibility.

• Subject to these Terms and Conditions, should any damage be incurred then, it is Your responsibility to advise 777 WORLD REMOVALS prior to sign off upon completion of the Job. Liability for damage will only be accepted if it may be proven without reasonable doubt that the Service Provider has been negligent in the manner in which they have conducted the Job. The liability shall be held with the Service Providers and not with 777 WORLD REMOVALS.

• Ensure that You or Your authorized representative is present at all times during loading and unloading of the Goods. 777 WORLD REMOVALS and the Service Providers cannot be held liable for any damage caused whilst the Goods to be moved are under Your supervision.

• Provide written notice of Goods which comprise jewelry, precious objects, works of art, antiques, money, collections of Goods or any valuable equipment, and all Goods valued over of $1000, prior to the commencement of the Job.

• Tell 777 WORLD REMOVALS, and the Service Provider, if any Goods are fragile and require particular care.

You hereby understand that the only insurance provided by 777 WORLD REMOVALS and the Service Provider is road transit insurance for fire, flood, collision and overturning. In the event of a claim, any excess amount must be paid in full by You. You accept responsibility to ensure that Your Goods are adequately insured for transportation and You must organize insurance for any additional cover by contacting Your own insurance provider.

You hereby indemnify 777 WORLD REMOVALS, to the extent permissible by law, against any action, claim, suit, fine, or demand brought by any third party against 777 WORLD REMOVALS regarding the Job or the Goods.

777 WORLD REMOVALS shall not be liable under any circumstances to You or any third party for any indirect or consequential loss of profit, consequential or other economic loss suffered by You howsoever caused, as a result of any negligence, breach of contract, misrepresentation or otherwise.

Your Representations and Warranties

You represent and warrant to 777 WORLD REMOVALS, and the Service Provider, that You own the Goods or are an authorized agent of the owner of the Goods and it is Your responsibility to direct 777 WORLD REMOVALS and the Service Provider to do the Job.

All risk in the Goods passes to You upon completion of the Job.

777 WORLD REMOVALS Limited Guarantee

777 WORLD REMOVALS may repair or replace damages Goods at 777 WORLD REMOVALS sole discretion. However, 777 WORLD REMOVALS accepts no responsibility for any consequential loss whatsoever.

777 WORLD REMOVALS has the option to compensate You, in lieu of repairing the Goods, by paying You   the agreed value of the damaged Goods or by replacing the damaged Goods. If the value of the damaged Goods cannot be agreed between You and 777 WORLD REMOVALS then the value of the damaged Goods shall be assessed by an independent value. In any event, 777 WORLD REMOVALS will not be liable to pay You more than $500 for any one item of damaged Goods.

In order to notify 777 WORLD REMOVALS of damage to any item of Goods please contact Send Us an email: worldremovals@outlook.com.au

777 WORLD REMOVALS is not liable for any damage that is caused by the Service Provider. If the Service Provider causes any damage to Your Goods then Your sole remedy is against the Service Provider and not against 777 WORLD REMOVALS.

This guarantee shall not apply where any or all of the Amount is due to 777 WORLD REMOVALS or the Service Provider, or where the payment of the Amount is withheld or not in clear funds.

Limitation of Liability

777 WORLD REMOVALS does not provide any guarantee where the damage to the Goods:

• Was unavoidable. This is entirely at the discretion of 777 WORLD REMOVALS and the Service Provider.

• Arises from conditions or things which are not known to 777 WORLD REMOVALS, or the Service Provider. For example, where the damage arises due to lifted carpets or uneven footpaths or driveway surfaces or slippery surfaces caused by rain or vegetation or by extremely difficult accessibility in transferring Goods to and from the Vehicle, the Pick Up Address or the Delivery Address.

• Was unavoidable due to the nature of the Goods.

• Occurs to Goods that have pre-existing scratches, tears or marks.

• Occurs to an electronic item and the Service Provider has not caused any external damage, as some Goods may develop unavoidable faults no matter how carefully handled.

• Is to pre-packed Goods and the Goods were not packed by 777 WORLD REMOVALS or the Service Provider.

If Not Covered By Insurer

It is agreed between You and 777 WORLD REMOVALS that 777 WORLD REMOVALS shall not bear any responsibility to You if a claim made to 777 WORLD REMOVALS’ independent insurer fails or is limited in any way because any policy of insurance is void, unenforceable, or has expired, or because of an exclusion or restriction or other term of the policy of insurance, whether or not such failure or limitation has arisen directly or indirectly from any act or omission of 777 WORLD REMOVALS.

Legislation

Certain rights and remedies may be available under the Competition and Consumer Act 2010 (Cth) or similar legislation of Australian States or Territories and may not be permitted to be excluded, restricted or modified despite these Terms and Conditions. Apart from those that cannot be excluded. To the extent permitted by law, 777 WORLD REMOVALS’s liability for breach of any implied warranty or condition that cannot be excluded is restricted, at 777 WORLD REMOVALS’s sole option to the re-supply of Services or payment of the cost of re-supply of Services, or the replacement or repair of Goods or payment of the cost of replacement or repair.

777 WORLD REMOVALS will not be liable for any loss, damage or delay resulting from causes which are outside of 777 WORLD REMOVALS’s control.

777 WORLD REMOVALS will pay the cost of repairing Goods where required by legislation to do so, or where 777 WORLD REMOVALS elects to repair the Goods.  Otherwise You must pay the cost of repairing the Goods.

Any damage must be reported before completion of the Job.

The existing condition of the Goods are subject to verbal agreement. You must inspect all the Goods as they are loaded and unloaded.

No claims will be accepted for any damaged Good after the Service Provider has left the Delivery Address. Any damaged Goods must be reported to 777 WORLD REMOVALS within 24 hours from the completion of the Job.

Liability of Service Providers and Employees

Where applicable, any provisions in these Terms and Conditions which limit our liability also apply to the employees of 777 WORLD REMOVALS, the Service Providers and to the employees of the Service Providers. For the purposes of this limitation each of them shall be deemed to be parties to these Terms and Conditions.

Entire Agreement

These Terms and Conditions constitute the entire agreement between 777 WORLD REMOVALS and You as to the subject matter and renders all previous communications and representations with respect to this Agreement invalid.