- Matt
- October 4, 2026
Moving puts everything you own on a truck. A single slip on the stairs or a sudden stop on the highway can damage a favourite piece of furniture, so it is worth knowing exactly how your belongings are covered before you book. This applies whether you are moving across Wollongong or up the winding roads of the Southern Highlands to Bowral, Mittagong or Moss Vale.
The two types of removalist insurance
Public liability insurance
Public liability covers damage or injury caused to other people or property during the job, for example if a doorframe, lift or wall is damaged while furniture is being carried. It protects you and the building, but it usually does not pay for your own belongings.
Goods in transit insurance
Goods in transit cover protects your belongings while they are being moved. Policies differ a lot: some only cover events like a truck accident or fire, while comprehensive cover is broader and can include breakage. Always ask which kind your removalist has.
Does home and contents insurance cover a move?
Some home and contents policies cover your belongings while they are being moved, others do not, and some only cover certain events. Check with your insurer before moving day, especially for an interstate move.
Questions to ask before you book
- Are my belongings insured while you move them, and what kind of cover is it?
- Is there anything the cover does not include, such as items I pack myself or high-value pieces?
- How do I make a claim, and how quickly do I need to report damage?
- Can you arrange extra cover for valuable items?
Insurance is not a replacement for care
Insurance is the safety net, not the plan. The best protection is a crew that does not damage things in the first place:
- Furniture wrapped in quilted blankets, with glass and marble tops padded.
- Proper trolleys, straps and the right sized truck.
- Careful planning for stairs, tight hallways and long driveways, which are common in the Southern Highlands’ older homes and heritage streets.
- A crew that has done this before, not day labourers.
How 777 World Removals insures your move
- Local moves are covered by our standard insurance.
- Interstate moves include full comprehensive insurance, from pickup to delivery.
- Valuable items: if you have art, antiques, a piano, jewellery or anything special and would like extra cover, call our office on 1300090977 and we will arrange it.
If anything does go wrong, take photos straight away and tell us within 24 hours so we can resolve it quickly.
Protect your belongings before moving day
- Pack fragile items in proper double-walled boxes with paper or bubble wrap, and label them.
- Take photos of valuable furniture before the move.
- Keep jewellery, documents and small valuables with you rather than on the truck.
- Ask for our packing service for anything delicate.
Moving to or from the Southern Highlands? See our Bowral removalists page. Otherwise see our removalist prices, interstate removalists, or get a quote in about a minute.
Frequently asked questions
Do removalists have insurance?
Most removalists carry public liability insurance, and many also carry goods in transit cover for your belongings. The type and level of cover varies, so always ask what is included before you book.
Is my furniture insured with 777 World Removals?
Yes. Local moves are covered by our standard insurance, and interstate moves include full comprehensive insurance. For valuable items that need extra cover, call our office on 1300090977.
What is goods in transit insurance?
Goods in transit insurance covers your belongings while they are being moved. Some policies only cover events like accidents or fire, while comprehensive cover is broader.
Does my home and contents insurance cover moving house?
It depends on your policy. Some cover belongings during a move and some do not, so check with your insurer before moving day.
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